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Chatbots: Streamlining the Recruitment Process and Enhancing Employee Engagement

Hands typing on a laptop with a digital interface overlay showing options for email, phone, and chatbot communication.

Everyone who uses the internet regularly will almost certainly have had some interaction with chatbots. A chatbot is an advanced form of user interface for a computer application which uses artificial intelligence – in particular machine learning, natural language processing (NLP) and, more recently, generative AI – in order to act as a human-like conversational…

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