The job "Client Engagement Officer" is now Expired

Client Engagement Officer

Location Townsville & Northern QLD
Regional QLD

Job type Interim

Salary $ to $

Category Government, Defence, Emergency > Government Federal

  • Located in Townsvile
  • Federal Government Department
  • Casual work subject to client requirements

Adecco is currently seeking Client Engagement Officers

Client Details

Located in Townsville, our client is a large Federal Department that contributes to the economic and social wellbeing of Australians. Currently, our client is seeking to engage a Client Engagement Officer to commence immediately.

Description

Under general direction, you will be accountable for undertaking a range of procedural, operational and administrative tasks and activities, largely governed by established procedures, policies, work practices or precedent.
Some the duties may include some basic research and analysis activities. You will also be required to provide information or make decisions with the support and guidance of a more senior employee on the more difficult issues.

Profile

Skills required

  • Understand relevant policy, procedures, legislation and frameworks to resolve straightforward issues based on a range of client information or circumstances
    * Perform and support a range of client engagement activities (from early prevention activities to correction) which are tailored to the client's circumstances and also ensures fairness to the client and the broader community
    * Listen and engage with clients, build and sustain relationships to gain an understanding of their individual or business circumstances
    * Communicate effectively with clients and stakeholders to provide or obtain information and advice in a multichannel or digital environment
    * Identify, gather, record and share information relevant to risk analysis activities
    * Participate in quality assurance activities and assist in developing and implementing appropriate responses to address findings

Job Offer

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Adecco is acting as an Employment Business in relation to this vacancy.
The Adecco Group is an Equal Opportunities Employer.
 
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Reference number 0000034976-1_148410913748264


Contact Details Jodi Lapworth